Course Details

[SD] Freshdesk & Freshchat Training

Course Description

The course helps us:

1. Have an overview of Freshdesk, its advantages and how to use Freshdesk in our daily work.

2. Understand the workflow of the parties when sending requests to Service Delivery Team via Freshdesk.

3. And the way to use the software that comes with Freshdesk is Freshchat.

Course Requirements

Điều kiện hoàn thành khóa học:

  • Hoàn thành xem 100% nội dung bài giảng và 80% bài Quiz


Course Curriculum

  • Theory Freshdesk & Freshchat Training
    40 Minutes
  • Quiz Freshdesk & Freshchat Training
    10 Minutes

Material

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Type Your Question

Super Admin
  • Duration 50 m
  • Updated at 2025-06-03 13:21:00
  • Lessons 2
  • Category Onboarding
  • Quizzes 0
  • Language English
  • Skill Level Beginner
  • Certificate Yes